Comprehensive support and care for your online presence
At Bold Peak LLC, our Website Care services go beyond just technical maintenance. We believe your website deserves ongoing attention and nurturing to ensure it performs at its best every day. With Website Care, we provide a holistic approach that includes:
- Regular Updates & Security – We keep your website safe and secure with the latest software updates, security patches, and malware scans to protect against potential threats.
- Performance Optimization – We monitor and optimize your website’s speed and performance to ensure it runs smoothly and provides an excellent user experience for your visitors.
- Content Management – Need changes to your website content? We handle ongoing updates and tweaks to keep your site fresh, relevant, and aligned with your business goals.
- Backup & Recovery – Rest easy knowing your website is backed up regularly. In case of any issues, we’ll swiftly restore it to minimize downtime.
- Ongoing Support – We are here for you whenever you need assistance, providing quick responses to questions and helping resolve any issues that may arise.
With Website Care, you can focus on growing your business, knowing that your website is in trusted hands, continually cared for, and performing at its best.
Basic Care
Essential Software Updates
Wordpress, themes, and plugin updates
Security Monitoring
Basic Malware scans and security patches.
Website Backups
Weekly backups with easy restore options.
Uptime Monitoring
Monitoring your website for any downtime.
** It does not include your hosting service outages.
Basic Support
Email support for minor technical issues
Best for websites that need minimal updates and care; but still require a peace of mind with basic security and backup measures.
Standard Care
All Basic Care features, plus:
Daily Backups
Daily automatic backups for increased security.
Performance Optimization
Regular speed checks and site optimization to ensure fast load times. For a quick check performance speed on your site, you can use GTmetrix.
Content Updates
Three minor revisions per month (e.g., image changes, text updates and small design tweaks).
Security Hardening
Advanced security measures like firewall setup and brute force attack prevention. You can use tools like Scuri to check your website for an initial malware and security checker.
Priority Support
Faster response times for technical support.
Best for websites that require ongoing updates, faster support, and more comprehensive security and performance monitoring.
Additional Services
We offer the following additional services for an additional monthly fee:
Content Creation
Add a content writing package for blog posts, articles or other marketing content.
On-Page Local SEO Optimization
Regular site audits for SEO performance and recommendations and improvements. Read more about our service here
Website Redesign
Periodic redesigns or major updates, available as one-time or ongoing service.
How Your New Website Comes to Life
Websites require ongoing updates and maintenance to function properly and remain secure. Without regular care, your site can become vulnerable to security threats, slow down, or even crash. Website Care ensures that your website stays up-to-date, secure, and performs well for your users.
We regularly monitor your website for necessary updates, including weekly or monthly software and security updates. Additionally, content updates (like blog posts, images, and minor tweaks) will be done based on your selected plan.
Any major updates, will be scheduled and we will provide you with a release note that includes all of the changes done.
At Bold Peak LLC, we test our changes on a staging site before updating; however if your website experiences any issues after an update, we will immediately troubleshoot and fix the problem. We also take precautions by backing up your website before making any major changes, so we can restore it quickly if something goes wrong.
Depending on your plan, you’ll have access to either standard or priority support. You can contact us via email, phone or through our online form for any issues, questions or updates needed.
We always try to get back to you as soon as we can; but please allow a 24-hr response time.
You can cancel your Website Care plan at any time. We do recommend keeping your website under care to ensure it remains secure and functional; but there are no long-term contracts, and you’re free to cancel when needed.
A website plugin is a piece of software that adds specific features or functionalities to a website. Plugins allow users to extend the capabilities of their website without having to write custom code, such as adding contact forms, enhancing security, or optimizing performance.